Tenant Association Contacts Most of the day-to-day information is disseminated through the Facebook discussion group. Please click the "Discussion Group" link on the left for information on how to join the group. Your 100 Wellesley Tenants Association Executive Board Members are: Don, Jim, Peter, Claudette, Li, Ramiro, Raul & Shannon CAP REIT Contact Information 100 Wellesley Office Hours: October to May 8:00 am - 6:00 pm, June to September - 8:00 am - 8:00 pm 24 hour phone: (416) 924-5100 fax: (416) 921-3838 (Note: CAPREIT's email servers MAY reject email from Yahoo, Hotmail, GMAIL and other web based email accounts. Please use the email account assigned to you by your ISP and ask for confirmation that your email has been received when communicating with anyone at CAPREIT via email). ** Emergency Dispatch (major flood, injury etc.) call CAPREIT H.O. (416) 861-9404 and ask for emergency dispatch. After hours/weekends press "2" and you will get dispatch ** Operations Manager: Georgeta Morar - Email Site Administrator: Marilena Sadovec - (416) 924-5100 Assistant Administrator: Amanda Baksh - (416) 924-5100 Leasing Specialists: Mirela Moisi - (416) 924-5100 Bilal Vorajee - (416) 924-5100 Maintenance Engineer: Richard Molto Superintendent: Jordi Cardoso - (416) 924-5100 Resident Managers: (eliminated ?) Associate VP & Tenant Liaison: Judy Harkai - (416) 972-1891 ext. 222 email On-site Security (Fri/Sat 10pm - 6am): (416) 591-5099 (Paladin Dispatch Line) Laundry Machine problems/repairs - Phelps Apartment Laundries Ltd.: 1-866-557-5599 or visit their website to fill out a "Service Form". Make sure you note the washer or dryer machine number and describe the problem. If you have lost money due to broken or malfunctioning equipment you can also submit a "Refund Form" on their website. Phelps Service Website: http://phelpslaundry.ca/service/ CAPREIT Head Office 11 Church Street, Suite 401 Toronto ON M5E 1W1 tel: (416) 861-9404 fax: (416) 861-9209 Recreation Facilities (gym, pool, saunas, change rooms): 10 am to 10 pm, 7 days a week. Roof Deck Hours (no alcohol permitted): 10 am to 10 pm, 7 days a week. Use your front door key to enter the pool area through the sliding glass doors (summer only) or through the gym using the SOUTH door (facing the lake). Do not use the NORTH gym door or the emergency exit door to the roof as an alarm will go off summoning Security. For security reasons you can no longer access the roof deck using the stairwells. To leave the roof deck you may exit using the east or west stairwells or through the sliding glass doors through the pool (summer only). Front entrance surveillance camera: Rogers Digital Cable - Channel 998 Rogers Basic Cable - Channel 59 Bell ExpressVu/Starchoice - no surveillance channel available Helpful Websites Toronto Apartment Complaints process - http://www.toronto.ca/apartmentstandards/guidelines.htm Toronto Apartment Property Standards (requires Adobe Reader to be installed in your web browser) - http://www.toronto.ca/legdocs/municode/1184_629.pdf Apartment Heating (City of Toronto, requires Adobe Reader) - http://www.toronto.ca/legdocs/municode/1184_497.pdf Landlord and Tenant Board (Ontario) - http://www.ltb.gov.on.ca/en/index.htm Community Contacts Fire-Police-Ambulance - Emergency Dial 9-1-1 Police Dispatch (non-emergency) - (416) 808-2222 dial "0" for operator, Emergency dial - 9-1-1 Crime Stoppers (416) 222-8477 / (416) 222-TIPS (anonymous crime tips) City of Toronto - General Hot Line for all City related problems: 3-1-1 (available 24/7) Toronto Public Health - (416) 338-7600 Toronto Fire Services - (416) 338-9050 Toronto Municipal Licensing & Standards Division - Dial 3-1-1. Complaint Process for Tenants & Enforcement of Property Standards in rental apartments - Building Inspector (Ward 27) - Dial 3-1-1, provide details and a Building Inspector assigned to the case will return your call. Landlord & Tenant Board - (416) 645-8080 Toronto Hydro - (416) 542-3000 City Councillor - Kristyn Wong-Tam - (416) 392-7903 email Provincial MPP - Glen R. Murray for Toronto Centre - (416) 325-5744 (Queen's Park) or (416) 972-7683 (Toronto Office) Federal MP - Bob Rae - (416) 954-2222 Canada Post Problems - 1-800-267-1177 |